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BUILDING THE SYSTEMS BETWEEN PEOPLE, DATA and WORK

Bobby MannOperational Systems ArchitectSystems that work.

I help organizations turn complexity into clarity by designing operating systems that improve visibility, governance, decision-making and execution. I bridge business and technology through technical sales, solution design and strategic advisory services.

Vancouver, BC403-809-2938bobbymann@outlook.comLinkedIn

EXPERIENCE

Recent Work History

Customer Advisory / Territory Leadership / Business Outcomes

Customer Advisory and Territory Leadership

Helped customers align technology investments with business objectives through executive engagement, technical strategy and trusted advisory relationships.

Enterprise account leadershipExecutive advisoryCustomer success
  • Led discovery workshops, architecture assessments and strategic planning sessions across cloud, security, networking and modernization initiatives.
  • Built trusted relationships with executives, technical teams and business stakeholders to align technology decisions with business outcomes.
  • Supported territory growth through technical leadership, customer advocacy, partner collaboration and solution development.

Discovery → Alignment → Growth

WORK EXPERIENCE

The roles, teams and environments behind the systems.

PROMOTIONAL PRODUCTS & BRANDING COMPANY

AI Consultant / Operational Systems Architect

2026-Present

  • Built and deployed an internal SaaS platform in 28 days, reducing sales administration effort by approximately 50%.
  • Designed an Operational Command Center integrating sales, suppliers, logistics, workflow automation and financial operations.

Conscia

Solution Consultant

2025-2026

  • Assessed SAP Hybris architecture and integration readiness for Shopify and emerging agentic commerce workflows.
  • Designed middleware strategy to simplify orchestration across a complex event-driven ecosystem.

Stashlink / Lucky Lady Games

Co-Founder & Principal Architect

2023-2025

  • Designed a high-concurrency casino aggregation platform supporting regulated gaming providers.
  • Implemented event-driven architecture, audit controls and compliance-aware platform patterns.

Lacework

Senior Customer Success Manager

2021-2022

  • Advised enterprise customers on cloud security, governance, Kubernetes, container security and automated remediation workflows.
  • Led executive reviews and security strategy engagements for enterprise organizations.

McAfee Skyhigh

Technical Marketing Engineer

2019-2021

  • Specialized in CNAPP, shift-left security and cloud-native security architectures.
  • Created technical enablement, implementation guidance and product launch material for global systems engineering teams.

Dell EMC

Senior Systems Engineer

2015-2017

  • Architected storage, data lake, backup and disaster recovery platforms for enterprise customers.
  • Served as a trusted advisor to CIOs and enterprise architecture teams across Western Canada.

CompuCom / Graycon

Senior Solutions Architect / Network Consultant

2006-2015

  • Led enterprise network, security, data center and infrastructure modernization initiatives.
  • Designed resilient WAN, LAN, routing, switching, data center and security architectures for large organizations.

TECHNICAL FOUNDATION

Building the systems that connect people, data, workflows and decisions.

Enterprise Systems Foundation

20+ years designing and operating enterprise infrastructure, cloud platforms, security architectures and operational systems.

CCIE Routing & Switching #11887Cisco EmeritusCloud ArchitectureSecurity ArchitectureEnterprise NetworkingExecutive Advisory

Enterprise Foundation

Deep foundation across networking, security, cloud, data center and high-trust enterprise environments.

Network ResiliencyData Center ArchitectureIdentity & AccessSecure DesignOperational PlatformsGovernance

Modern AI Systems

Applied capability in AI orchestration, operational intelligence, knowledge systems and governed automation.

Agentic SystemsOperational IntelligenceKnowledge SystemsWorkflow OrchestrationMulti-Tenant PlatformsData EngineeringSecure AI Operations

Continuous Learning

Ongoing investment in emerging technologies shaping modern operational systems.

Anthropic Claude AcademyModel Context ProtocolAgent SkillsClaude CodeAI GovernanceContext Engineering

CAPABILITY DEPTH

Cloud, security, automation and enterprise systems experience.

Cloud / Platform

Cloud & Platform Architecture

Designing secure, scalable platforms across cloud, container, data and integration environments.

AWSAzureGCPContainersDockerKubernetesVPC designHigh availabilityDisaster recoveryAPI integration

Security / CNAPP

Cloud Security & CNAPP

Helping teams understand, adopt and operationalize cloud-native security controls across modern environments.

CNAPPCSPMWorkload protectionContainer securityCloud postureIAMLeast privilegeZero TrustPolicy controls

DevSecOps

Shift-Left & Secure Delivery

Integrating security earlier into development and delivery workflows so risk is addressed before production.

DevSecOpsCI/CDGitHub ActionsJenkinsGitLab CI/CDStatic code analysisContainer scanningSecurity gatesSecure SDLC

Compliance

Compliance & High-Trust Systems

Designing systems where auditability, traceability, governance and operational control matter.

ISO 27001GDPRGLIAudit loggingTraceabilityGovernanceRisk controlsPolicy enforcementPrivacy-aware design

Operations

Observability & Operational Control

Building visibility into systems so teams can understand health, risk, usage and operational performance.

GrafanaPrometheusCloudWatchSecurity eventsAudit trailsUsage trackingOperational telemetryFailure visibility

AI Systems

AI Operational Systems

Applying AI as a controlled layer inside business workflows, not as an isolated demo.

RAGAgentsDocument intelligenceWorkflow orchestrationHuman-in-the-loopModel gatewaysMemoryContext engineeringAI governance

Infrastructure

Enterprise Network & Infrastructure

Deep architecture background across network, data center, security and infrastructure modernization.

CCIE #11887BGPOSPFEVPN/VXLANCisco NexusSD-WANData center architectureNetwork securityResiliency design

Advisory

Executive Advisory & Enablement

Translating complex technical decisions into business language, stakeholder confidence and practical execution plans.

Discovery workshopsExecutive briefingsTechnical presentationsPOCsTrainingSales engineeringCustomer advisorySolution strategy

CONTACT

Let's connect around systems, strategy, partnerships and operational execution.

403-809-2938bobbymann@outlook.comLinkedIn